Shipping policy
ARCHE PRO – Shipping Policy
Effective Date: 01-01-2026
This Shipping Policy applies to all orders placed through ARCHE PRO. By placing an order, you agree to the terms outlined below.
Order Processing
Orders are typically processed within one (1) to three (3) business days, excluding weekends and holidays.
Processing time may be extended during peak seasons, product launches, promotions, or inventory audits.
ARCHE PRO reserves the right to delay shipment due to payment verification or inventory availability.
Shipping Coverage
ARCHÉ PRO currently ships to:
- United States
- Canada
We may expand to additional international destinations in the future.
Customers are responsible for ensuring that imported products comply with their local laws and regulations.
International Shipping
International delivery times may vary depending on:
- Customs clearance
- Carrier delays
- Weather conditions
- Local postal services
Estimated delivery times are not guaranteed.
ARCHÉ PRO is not responsible for delays caused by customs inspections or shipping carriers.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, VAT, GST/HST, brokerage fees, and other government charges may apply depending on the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
ARCHÉ PRO has no control over these fees and cannot estimate their amount.
Shipping Rates and Methods
Shipping costs are calculated at checkout based on destination, and selected service level.
ARCHE PRO reserves the right to select the most efficient carrier to complete deliveries.
Orders shipped without Shipping Insurance are the sole responsibility of the customer once marked as delivered by the carrier. ARCHÉ PRO is not responsible for lost, stolen, or misdelivered packages after carrier confirmation of delivery.
Signature Confirmation is optional. If a customer declines Signature Confirmation, ARCHÉ PRO is not liable for packages reported missing after delivery confirmation.
Free Shipping Disclaimer
Free Shipping includes carrier tracking only.
Shipping insurance and signature confirmation are not included in Free Shipping orders unless purchased separately.
Once a package is marked "Delivered" by the carrier, ARCHÉ PRO is not responsible for lost, stolen, delayed, or misdelivered packages when Shipping Protection is not selected.
Delivery Responsibility
Once a shipment is marked as delivered by the carrier, responsibility transfers to the customer.
ARCHE PRO is not responsible for lost packages, stolen packages, carrier delays, or delivery issues caused by incorrect addresses.
Customers must ensure accurate shipping information before checkout.
Address Accuracy and Failed Deliveries
If an order is returned due to an incorrect or incomplete address, refused delivery, or failed delivery attempts, the customer is responsible for reshipping fees.
Original shipping fees are non-refundable.
Shipping Delays & Carrier Responsibility
Delivery timeframes provided at checkout are estimates only and are not guaranteed.
In the event of a shipping delay, customers are required to first contact the shipping carrier directly using the tracking information provided to obtain delivery updates.
ARCHE PRO is not responsible for delays caused by carriers, weather conditions, operational disruptions, or peak shipping seasons.
Only after confirmation from the carrier that a shipment is officially declared lost may ARCHE PRO review the case for possible resolution.
Partial Shipments and Out-of-Stock Items
If part of an order becomes unavailable, ARCHE PRO may ship available items separately and refund unavailable products without delay.
Lost Package Claims
Claims regarding missing packages must be submitted within three (3) calendar days of delivery confirmation.
Claims submitted after this timeframe may not be eligible for review.
Tracking Information
Tracking details will be provided once your order ships.
Customers are responsible for monitoring shipment progress.
Customs and Regulations (if applicable)
For future international shipments, customers may be responsible for customs duties, taxes, and delays.
Policy Updates
ARCHE PRO reserves the right to update this Shipping Policy at any time without prior notice.
Updates become effective immediately upon posting.
Final Sale
Due to hygiene and safety regulations, all ARCHÉ PRO products are FINAL SALE.
We do not accept returns, exchanges, or refunds unless:
- The wrong item was shipped.
- The item arrived damaged.
- Items are missing from the package.
Agreement
By placing an order with ARCHE PRO, you acknowledge and accept this Shipping Policy.
Failure to read or understand these policies does not exempt customers from these terms and conditions.
Contact Us
ARCHÉ PRO
📞 +1 (470) 876-6789
🌐 archelashpro.com